About

FAQ

• Where is the store based?

  Los Angeles, CA

• What is Three Patch Podcast?

  The Three Patch Podcast is a podcast dedicated to the characters, storylines, and fans of the BBC Sherlock series. In each episode, our crew of consulting fans tackle character analysis and speculation, highlight fan creativity and enthusiasm, explore the shipping and relationship-side of things, and try our hands at crafting and learning Sherlock’s own skills.

  In 2013, our first year, we released 35 episodes including 16 regular episodes and 19 episodes of Spoilercast, our special spoiler episodes which covered Sherlock series 3 filming. In January 2014 we released Rat, Wedding and Bow (Episodes 16, 17, and 18), reaction roundtables posted within 24 hours of the airing of the latest three Sherlock episodes.

  In our first year of podcasting, we reached 500,000 downloads, with Episodes 9 (Come at Once), 1 (Birthdays are Boring) and 8 (What’s it Like in Your Funny Little Brains) as our most downloaded episodes.

  Find our episodes at www.three-patch.com

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  Three Patch Podcast is an entirely volunteer-run podcast, and the store is administered by one of our Consulting Fans. If the item is NOT a preorder item, we will process your order and ship it within 2-5 business days. Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 3 weeks upon your order being shipped.

  Please check the information provided for the item's listing to get an idea of when the item will be shipped.

• Who does the artwork?

  All artwork for Three Patch Podcast is done by Consulting Fan Fox Estacado!

• Who pays import or customs fees, duties, and/or taxes?

  Three Patch Podcast is not responsible for paying any import or customs fees, duties, and/or taxes that your postal or customs service may require. If your purchase is returned to sender, or if you are not able to receive your purchase due to unpaid taxes/customs duties, no refunds will be provided and you will be responsible for paying shipping to have the package resent.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.